Upon completing a Transaction, you are entering into a legally binding and enforceable agreement with us to purchase the product and/or service. After this point the User can not cancel the Transaction unless it has been specifically provided for on the Platform. In which case, the cancellation will be subject to the terms mentioned herewith. We shall retain the discretion in approving any cancellation requests and we may ask for additional details before approving any requests. Once the customer has consumed a significant portion of the course material the product and/or service, refunds are not provided. This policy is in place to ensure fairness to all customers and to maintain the integrity of our learning resources. Any request for refund must be submitted within one day from the date of the Transaction. A User may submit a claim for a refund for a purchase made, by raising a ticket here or contacting us on [email protected] and providing a clear and specific reason for the refund request, including the exact terms that have been violated, along with any proof, if required. Whether a refund will be provided will be determined by us, and we may ask for additional details before approving any requests.